Co-Ordinate your items with Multichannel Order Manager
More clothing is sold online and through catalogues than any other product. No wonder, demand for new clothes never ends. The seasons change, styles change, interests change, even our own personal sizes change (for better or worse). Given the confidence that customer-focused shipping and return policies have engendered, shopping for clothing without leaving home is easy and stress-free.
But just because it’s stress-free for the shopper doesn’t mean it’s easy for you, the online or catalogue clothing retailer. Stock control and management is a huge issue, as you don’t want to be stuck with large quantities of something after it’s gone out of season or worse – out of style. Equally you don’t want to accept a customer’s order, process their credit card and then later tell them that you are out of stock. After all, happy customers will order from you again and again.
Dydacomp’s Multichannel Order Manager (M.O.M.) and SiteLINK ecommerce software solutions helps clothing retailers meet the challenges of this industry to sell more, yet meet profitability goals. M.O.M. keeps your stock integrated with all your channels: webstore, marketplace shopping channels, call centre, even point-of-sale so your inventory can be up-to-date in real time. You’ll never be caught in a situation where you’re selling something that’s out of stock. M.O.M. also works well with drop shippers, notifying them automatically of new orders, allowing you to keep your stock levels low. M.O.M. gives you control over your payment processing policies, allowing you to choose when to process payments.
M.O.M. and our cloud-hosted SiteLINK ecommerce software provide special features to keep clothing businesses like yours streamlined and efficient, making sure you have all the tools you need to keep your customers informed, happy and buying. These features include:
- Size/colour/variation management
- Multiple shipping addresses
- Multiple ship dates and shipping methods within a single order
- Gift message prompts & management
- Continuity “video-of-the-month/wine-of-the-month” features
- Gift sender reminder notices and gift certificates
- Kitting and bill of materials
Clothing retailers can count on Multichannel Order Manager and cloud-hosted SiteLINK to deliver the best in class order processing, inventory management, ecommerce software, order fulfilment, integrated with Royal Mail, Parcelforce, Citylink, DHL, Yodel, Fedex, UPS, GFS or MetaPack, while keeping your order history data in one customer database that is totally PCI compliant.