Carrier Management Systems
Here at RJ System Solutions, we assure that shipping carrier integration to multiple carriers will have an outstanding benefit to your business. It eliminates repetitive entry of address information into the shipping carrier systems, which means fewer returns and essentially happier customers. Your orders are also shipped much faster, and with more accuracy. Labels are printed, tracking numbers are generated and attached to the order, and this information is sent to the customers via email as well as to the relevant channel (eBay, Amazon) which reduces calls to your customer service. This way, everyone knows what’s going on.
Control over label generation
Having control over your label generation means that you can create batches of carrier labels in the same sequence as the batches of picking tickets/packing slips. Or, alternatively, as the goods are packed you can instead scan the order bar code to create the carrier label. Whichever suits you more, RJ System Solutions are more than happy to help you.
Control over shipping options
Gaining control over your shipping options is vital, and with over 40 carriers to choose from including the most popular shipping carriers in the UK and Europe such as Royal Mail, ParcelForce, DPD, Interlink, Yodel, myHermes, Fedex and UPS, it has no sign of deteriorating. As well as that, there’s the integration to delivery management solutions like Metapack and GFS (Global Freight Solutions) that we can offer you. Now available too are click and collect options, like UPS access points. Choosing a new carrier and mapping to their services is something that can be done by you too.
Control over shipping rates
Deciding what shipping rates are provided to your customers is entirely up to you. You may decide to pass on actual rates based on the shipping carrier company’s actual rates to you, or you may want to add a little on top of it to cover the handling costs associated with the picking, packing and shipping of the order. The choice is yours.
Total visibility for all
Does your customer just care about how quickly you can take delivery and the location of their package? Well, with seamless integration to the carriers, they can choose from a number of options to suit them. As the goods are shipped, tracking numbers are read back into our software and the tracking number and order status emails are sent to your customer and also to the relevant channel. Because of this, calls to customer service are less frequent, since everyone is aware of the package’s location!