Multichannel Order Manager serves your ecommerce customers and your entire order management business better, order after order after order…
In the food and gift industry time is of the essence. Orders are frequently needed immediately and even when the customer doesn’t need them by a certain date, if your product spends too much time in process, production or on the road then freshness suffers. You know what that means for customer satisfaction.
Dydacomp’s M.O.M. and SiteLINK ecommerce hosting and checkout solutions offer special features to keep food and gift order-taking and order processing businesses like yours streamlined and efficient and make sure you have all the tools you need to keep your customers informed, happy and buying…whether they choose to shop in your own online ecommerce stores, by phone, through Amazon, eBay, or in various other channels.
M.O.M. provides the following as standard to make your life easier:
- Multiple shipping addresses
- Multiple ship dates and shipping methods within a single order
- Gift message prompts and management
- Continuity features – “video of-the-month/wine of the month” management
- Club Membership
- Subscription Management
- Gift sender reminder notices and gift certificates
- Kit creation – assembly and disassembly
M.O.M. and SiteLINK Ecommerce can handle the unique order entry, order processing and inventory management requirements of the food and gift industry: different package sizes, flavours and vintages, treating SKUs the way you do in your catalogue and ecommerce shopping cart.