M.O.M. Features at a glance

Growing a multichannel retail business means having details about your business quickly on hand such as customer orders, fulfilment requests and inventory levels available. Retailers who automate order and inventory management gain tremendous insight into the details of their business. This insight can translate to growth and increased efficiencies, positioning your business to capitalise on opportunities that arise.


  • Process and fulfil all orders through a single unified workflow, saving you time and cost while at the same time reducing errors

Order Management

  • Configurable processing steps
  • Bulk pick, pack, invoice printing
  • Order review & flagging
  • Order updating & editing
  • Manual order creation
  • Back order support
  • Order processing prioritisation
  • Special handling & processing instructions
  • Point of Sale/Point of Purchase
  • Recurring club and subscription management
  • Contact Management

Stock Management

  • Tracking all inventory from receipt through to shipment, as well as returns. Saves on using working capital for too much inventory while prevents loss of sales.
  • Supplier management
    • Price level management
  • Purchase order
    • Special processing instructions
  • Receiving
    • Partial receiving
    • Automatic order backfill
    • Receiving instruction
  • Inventory adjustments and transfer
  • Bin priority (for processing)
  • Always updated inventory information
  • Variation or attributed products (size, colour, etc.)
  • Real Time Inventory Information

Powerful API

  • Allows you to interface with many eCommerce systems

Customer Management

  • Track all your customers and access their information instantly when they or you have a question.
  • Effectively drive promotions and marketing campaigns to select customer segments for revenue growth.
  • Create & modify customer information
  • Merge customer records
  • Multiple shipping & billing address
  • Multiple credit card information
  • Customer interaction notes
  • Order history

Amazon and eBay Integration

  • Synch scheduling
  • Product import & publish
  • Category synch
  • Order and customer synch
  • Product attributes

Reporting (examples)

  • Order processing & status
  • Sales history & source
  • Product inventory (quantity, profit, etc.)
  • Accounting & tax reporting
  • As well as M.O.M.’s own Report Builder

Sales Channel Integration

  • Sync scheduling
  • Product import & publish
  • Order and customer sync
  • Product attributes
  • Integration with:
    • Magento (3rd party)
    • Commerce V3 (3rd party)
    • Not On The High Street (NOTHS)
    • Other eCommerce platforms
  • GoDataFeed comparison shopping integration

Shipping Integration

  • Instantly Generate Carrier Tracking Numbers
  • Print Shipping Carrier Labels
  • User Definable Shipping Charges
  • Automated Shipping Confirmation Email with Tracking Info

Credit Card Processing

  • Certified PCI-DSS Compliant
  • Capture Immediately (1 pass) or Authorize & Capture (2 pass)
  • Single or Batch Credit Card Processing
  • Store Multiple Cards per Customer
  • Tokenisation

Accounts Integration

  • M.O.M./QuickBooks interface can post simple general ledger/chart of accounts or can fully map customers to customers; invoices to orders; vendors to suppliers, purchase orders to purchase orders; and items to products
  • M.O.M./SAGE nominal code integration

Optional Modules

  • Advanced Inventory Module (AIM)
  • Advanced Warehouse Module (AWM)
  • Automatic Shipping Calculations Module (ASCM)
  • Interactive Credit Card Authorisation System (ICCAS)
  • List Management Module (LMM)
  • Multi-Company Controller Module (MCCM)
  • Order Import/Export Module (IEM)
  • On Demand Assembly Module
  • EPOS

To discuss your integration needs or to arrange a free business review to analyse and evaluate your business requirements please call Richard on 020 7801 6181 or contact us here

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