Between 6 and 50 employees
At this level of mid-size business management you probably have an established business with a proven business growth model. You have succeeded in identifying a set of target customers and provided products or services to meet their needs. However, there is a never-ending need to do whatever you can to improve operations, accelerate growth, increase marketing and add to the bottom line.
For accelerated growth, you may be looking for new marketing channels. If your online ecommerce store has proven successful you may want to expand to take orders from Amazon, eBay or other marketplaces. Of course, you always want to do whatever you can to make it easier for existing customers to become loyal customers and re-order products.
But costs are growing rapidly too and it’s harder to reduce unit costs when orders from different channels have to be handled differently. You are also trying to navigate through some of the industry regulatory requirements like Payment Card Industry Standards (PCI) which has big fines associated with it for non-compliance.
Dydacomp can help your business on both the revenue and cost sides of the equation. Multichannel Order Manager puts all your product information into a single database, making it easier to manage stock over multiple channels. In addition, M.O.M. integrates the entire order management process, therby reducing fulfilment time, as well as the number of steps per order regardless of which channel the order originated from. Customer management, shipping, payment processing, inventory control and accounting all operate off the same data, reducing errors, accelerating order fulfilment and raising customer satisfaction.
Dydacomp’s SiteLINK store provides a flexible ecommerce platform to drive sales from your website or to push stock to other channels. With shopper features designed to improve your customers’ experience and back-end office system features designed to make operations easier, it’s the best online store software for your multi-channel business.
You can count on Multichannel Order Manager and cloud hosted SiteLINK to ensure they both deliver the ‘best in class’ multichannel order processing, inventory management, ecommerce software, order fulfilment, integrated advanced shipping with Royal Mail,Parcelforce, DPD, FedEx, UPS, Yodel, DHL, City Link while keeping your order history data in one customer database that is totally PCI-compliant and easy to report on.
Call us now on 020 7801 6181 or send us an email to firstname.lastname@example.org and learn more about how upgrading to PCI-compliant Multichannel Order Manager and cloud-hosted SiteLINK ecommerce software will accelerate order processes, automate others and increase customer service levels.