Keeping Businesses Streamlined and Efficient
If you carry stock that you want to manage better and your selling channels are your webstore and catalogue processing multiple orders a day manually we can help regardless of what you sell. We do know that while there are many differences between these businesses they share many common challenges that Dydacomp’s Multichannel Order Manager and SiteLINK Ecommerce can help overcome.
All of these businesses can appreciate the benefits of reducing the number of steps required to process, ship and collect payment for orders while managing inventory. In addition, working from a single database from order entry all the way through to accounting (whether you use SAGE, QuickBooks or another accounting package) reduces errors and allows customer service professionals to provide the most up-to-date information when a customer calls. M.O.M. provides the flexibility and detailed reports so that you can better understand what’s driving growth and profits for your business.
In addition, M.O.M. and our cloud-hosted SiteLINK shopping cart software offers you special features to keep businesses like yours streamlined and efficient, making sure that you have all the tools you need to keep your customers informed, happy and buying.
- Multiple shipping addresses
- Multiple ship dates and shipping methods within a single order
- Size/colour/variation management
- Gift message prompts and management
- Continuity “video-of-the-month/wine-of-the-month” type features
- Gift sender reminder notices and gift certificates
- Back-order and advance ship-date management
- User defined search for customers and customer service representatives
- User defined stock item and supplier fields
- Kitting and bill-of-materials
SiteLINK provides you with a state-of-the-art ecommerce platform with full integration into M.O.M. A SiteLINK-based ecommerce site combined with M.O.M. gives your business the most completely integrated end-to-end commerce management system available.
You can count on Multichannel Order Manager to deliver the ‘best in class’ order processing, stock management, ecommerce software and order fulfilment solution. Also on offer is integrated shipping with Royal Mail, Parcelforce, Citylink, DHL, Yodel, Fedex, UPS, GFS or MetaPack and most major carriers. All of this, while keeping your order history data in one customer database that is totally PCI compliant.