Small Business Sales Order Management Software
With fewer than twenty employees you feel like a small business but you experience the same business issues that larger companies do. Every new employee is a huge investment and a big risk and with daily orders increasing you are probably starting to see the true amount of effort involved in processing and fulfilling each order. So you need the best online order management software solution to manage your growth
Improving order processing capacity
Without a tool in place to help you maximise sales performance and improve processing capability you now have time to spend on growing your sales revenue. The time spent processing orders manually can now be spent on other important areas in the business like sourcing new products, SEO, Google Adwords and expanding your marketing channels to include selling on Amazon or eBay.
Complete sales management solution
Our order management solution (OMS) allows your sales staff to concentrate on selling and offer fantastic customer service through our intuitive and fast user interface. Your sales staff now have instant access to key data within the business including stock availability, expected purchase orders, sales trends, minimum and maximum stock levels, repeat orders and best sellers. The OMS is seamlessly integrated to your channels and there should be no question that your staff can’t answer in real-time
Having all your orders in one place
As your order volumes grows it becomes more difficult to manage stock control, orders and your shipments and to ensure that goods are despatched on time and accurately. Our order management solution (OMS) reduces the total time spent processing and fulfiling an order from hours to minutes. Your staff can spend the additional time on revenue producing tasks like selling more, creating new products, building partnerships, etc.
Seamless integration
By integrating with your website and channels (Amazon, eBay, EPOS, Not on the High Street) seamlessly there will be a marked reduction in back office tasks. The order gets entered just once (often by the customer herself) and from there you can print shipping labels automatically for most of the major UK carriers, oversee stock control, provide customer updates, automate payment processing – all from a single database. You never have to re-enter, re-format or even copy/paste your orders as part of fulfilment or account creation
What Else?
The Order Management suite also encompasses:
- Sales Orders
- Purchase Order Management
- Customer Returns
- Supplier Returns
- Credit/Debit Card Processing
- Club Memberships
- Bulk Order Creation
To discuss your integration needs or to arrange a free business review to analyse and evaluate your business requirements please call Richard on 020 7801 6181 or contact us here